POLICY
Content Guidelines & Community Standards
3. Academic Integrity:
- Plagiarism and Cheating: Academic dishonesty, including plagiarism, cheating, or the unauthorized use of materials or information, is strictly prohibited.
- Credible Sources: Users should use credible sources and cite references when presenting academic work or research.
SkillFusion Privacy Policy
Effective Date: 01-01-25
At SkillFusion, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our online learning and shopping platform. By accessing SkillFusion, you consent to the practices described in this policy.
1. Information We Collect
When you use SkillFusion, we may collect the following types of information:
1.1 Personal Information
- Name, email address, and contact details (collected when you sign up or make a purchase).
- Payment details (processed securely by third-party payment providers; we do not store credit card information).
- Profile information, including course preferences and progress.
1.2 Non-Personal Information
- Browser type, IP address, device information, and site usage analytics (collected automatically for platform optimization).
- Cookies and tracking technologies to improve user experience.
1.3 Course & Transaction Information
- Enrollment history, completed courses, and certifications.
- Purchase history for digital products and course materials.
2. How We Use Your Information
We use the collected information to:
✔ Provide and improve our services – Personalize your learning experience and enhance platform performance.
✔ Process payments and transactions – Ensure secure and seamless purchases.
✔ Send course updates and promotional offers – Keep you informed about new courses, discounts, and events.
✔ Improve customer support – Assist users with inquiries and technical issues.
✔ Ensure platform security – Detect and prevent fraud, spam, or unauthorized access.
3. How We Protect Your Data
We take strict security measures to protect your information, including:
🔒 Encryption – Secure SSL encryption for all transactions and personal data.
🔒 Access Control – Only authorized personnel can access sensitive data.
🔒 Regular Security Audits – Routine checks to prevent data breaches and vulnerabilities.
Despite our best efforts, no online system is 100% secure. In the unlikely event of a data breach, we will notify affected users promptly.
4. Sharing & Third-Party Services
SkillFusion does not sell, trade, or rent your personal data. However, we may share your information with:
- Payment Processors (e.g., Stripe, PayPal) – To facilitate secure transactions.
- Course Instructors – To track course progress and engagement.
- Marketing & Analytics Tools (e.g., Google Analytics, email marketing providers) – To improve platform functionality.
Third-party services are contractually obligated to keep your data confidential.
5. Cookies & Tracking Technologies
SkillFusion uses cookies and tracking tools to:
🍪 Improve website performance and functionality.
🍪 Remember user preferences for a personalized experience.
🍪 Analyze traffic and optimize platform content.
You can manage cookies through browser settings, but disabling them may affect platform functionality.
6. Your Rights & Choices
As a SkillFusion user, you have the right to:
✅ Access & Update Your Information – Modify your account details anytime.
✅ Opt-Out of Marketing Communications – Unsubscribe from promotional emails via account settings.
✅ Request Data Deletion – Email privacy@skillfusion.ca if you wish to remove your data.
We respect your privacy choices and will process requests within 7-10 business days.
7. Data Retention Policy
We retain your data only for as long as necessary:
📌 Course enrollment records & certifications – Retained indefinitely for verification purposes.
📌 Transaction records – Retained for tax & legal compliance (typically 5-7 years).
📌 Inactive accounts – Deleted after 3 years of inactivity.
If you request account deletion, we will erase your personal information but retain anonymized records for analytics.
8. Children’s Privacy
SkillFusion is not intended for children under 13. We do not knowingly collect data from minors. If a parent or guardian believes a child has provided personal data, they should contact privacy@skillfusion.ca for removal.
9. User Conduct:
- Respectful Behavior: Users are expected to engage with others in a respectful and courteous manner. Harassment, bullying, or disruptive behavior will not be tolerated.
- Compliance with Policies: Users must comply with all platform policies and guidelines, including our Terms of Service and Privacy Policy.
10. Reporting Violations:
If you encounter content that violates our content policy guidelines, please report it to our moderation team immediately. We take all reports seriously and will take appropriate action, which may include removing the offending content and/or suspending or terminating user accounts.
11. Enforcement:
Violations of our content policy may result in disciplinary action, including warnings, account suspension, or termination, depending on the severity of the offense.
12. Policy Updates & Contact Information
We may update this Privacy Policy periodically to reflect platform changes. Users will be notified of significant updates via email or website notifications.
For privacy-related inquiries, contact us at:
📩 Email: privacy@skillfusion.ca
📍 Address: 2389 St.Clair Ave West, Toronto, M6N1K9.
By using SkillFusion, you agree to this Privacy Policy